As is the general rule, Jewelry should always be looked after with great care, regardless of what it is comprised of.
Caring for Jewelry involves some simple advice:
Avoid contact with any cosmetics or household products that could damage the color.
To clean Jewelry always uses soap and warm water (neutral PH) and a brush with soft bristles. Dry afterwards with a cloth.
It is important to check the clasps and catches frequently to see if they are secure.
It is also recommended to check the settings frequently in Jewelry to make sure that the stones are not loose or have not already fallen out.
Do not expose Jewelry to extreme temperatures.
The correct protection for each piece is to keep it in its original box or bag.
If you use a Jewelry case, make sure that the pieces are kept in separate compartments.
Avoid leaving chains loose and out as they may get knots in them.
Always avoid contact with rough surfaces.
The less a piece of Jewelry rubs against something the longer the life it will have.
VDB BY VAN DER BAUWEDE recommends that each piece is put away separately into a bag or box.
If you have any doubts about the condition of your Jewelry, we recommend that you not wear it until it has been checked by an expert.
CARING FOR STONES
Stones can visibly deteriorate when in contact with chemicals such as acids, alcohol, perfumes and detergents, etc... Different temperatures can have an altering effect too.
Keep natural stones, such as pearls, well away from chemical agents such as soap, perfume, creams and detergents as they are more susceptible than other gems. Avoid direct contact with heat such as lighting and radiators as precious stones like these will disintegrate.
VDB BY VAN DER BAUWEDE offers the best "Customer Service" possible, where we hope that you have the perfect "retail experience", an all round better one than the traditional after-sales service. Please do not hesitate to ask your questions to: firstname.lastname@example.org
Terms & Conditions Privacy
1.1. This website is operated by SWJM SA, 4 Bis Route des Jeunes, 1227 Acacias, Genève, Switzerland ("we") or ("us").
1.6.If you purchase products from our website, our terms of sale will apply to the sale of our products.
2. Account, Identification code, username and Password
2.1. If you choose, or you are provided with, a user identification code (i.e. a username), password or any other piece of information as part of our account registration and/or security procedures, you must treat such information as confidential. You must not disclose it to any third party.
2.3. If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at email@example.com.
3.2. You may not: - Use or copy the Contents for any business-related purpose other than for use in your capacity as a consumer; - Sell, transfer, sub-license, distribute, reproduce, modify, alter or create derivative works from the Contents; - Remove or alter any proprietary notices from or embedded within the Contents.
3.3. The trademarks, graphics and logos used on or in connection with our website belong to us and/or our licensors. You are granted no rights to use such marks and any unauthorised use is strictly prohibited.
4.3. You are responsible for configuring your information technology, computer programs and platform in order to access the Contents.
4.4. You shall not create a hypertext link to our website: - For a purpose that is unfair or unlawful; - Which damages our reputation or takes advantage of it; - Which suggests any form of association with, or approval or endorsement by us where none exists.
5.1. We give you no warranty or assurance and all implied warranties and conditions are excluded to the maximum extent permitted by law. We do not warrant that the Contents will be error-free, that defects will be corrected, or that our website or the server that makes it available are free of viruses or other harmful components. We do not warrant or make any representations regarding the use or the results of the use, of the materials on our website in terms of their correctness, accuracy, reliability, or otherwise. You (and not we) assume the entire cost of all necessary servicing, repair, or correction.
5.2. Our website may contain links to third-party websites, such as the websites of our advertisers and affiliates. These links are provided for convenience only and, to the fullest extent permitted by law, we do not accept any responsibility for such websites, nor for any materials or information available on those sites. Please note that these websites have their own privacy policies and you should check these before submitting any personal data to any such websites.
6. Data protection
6.1. We may collect and process personal information that you provide by filling in forms or purchasing goods or services from our website.
6.2. We may also collect and process details of your visits to our website and the resources that you access.
8. General provisions
8.3. These terms set out the whole of our agreement relating to your access to and use of our website and the Contents.
We are pleased to offer free of charge all deliveries within Switzerland.
All deliveries to Europe will be charged 25Euro
All international deliveries will be charged 50$
Custom and taxes
Please note, custom taxes and duties are the customer’s responsibility.
Your VDB BY VAN DER BAUWEDE jewellery will be delivered by our expert couriers and will arrive beautifully gift wrapped.
For Swiss customers, the expedition time will be two working day, after the manufacturing delay.
For European customers, the expedition time will be four working day, after the manufacturing delay.
For customers outside Switzerland and European community, the expedition time will be up to seven working day, after the manufacturing delay.
Please allow extra time on weekends, Bank Holidays and during our busy Christmas and Easter periods.
Please be aware that all deliveries need to be signed for, and photographic ID may be required. If you are not available at the time of delivery, our courier company will leave a note and you will be able to reschedule your delivery for a more convenient time.
We will always try and help you as much as possible by email at:firstname.lastname@example.org